The 411 on Touch Disease

group of people looking at their iphones

If there’s one thing that can ruin your day, it’s a damaged smartphone. In what seems like an instant, your ability to talk with loved ones, keep up with social updates and even organize your to-do list is compromised. According to recent news and tech gurus, hundreds of iPhone 6 and iPhone 6 Plus owners are feeling the funk due to a widespread technical defect known as “Touch Disease.”

In case you haven’t heard, here’s everything you need to know about this design glitch – including what it is, how to know if your phone is at risk, and how you might be able to prevent it:

What is Touch Disease?

iPhone Touch Disease impacts the touch controllers on an iPhone’s logic board, causing the device’s touchscreen to fail. Many mobile device repair technicians believe that this is actually a design flaw – as the touchscreen controller chip in these devices can easily shift off out place and rob both the display and Touch ID fingerprint sensor of its capabilities.

How do I know if my iPhone is affected?

iPhone 6 and iPhone 6 Plus owners whose devices are affected notice a flickering gray bar at the top of the display screen. Little by little, the touchscreen begins to fail until the entire device is inoperable.

How can I protect my iPhone from Touch Disease?

Bright minds in the mobile device repair industry believe that the touchscreen controller chip may shift because of the lightweight design of the iPhone 6 and iPhone 6 Plus. Many device owners notice a slight bend in these smartphones as a result of storing it in their back pockets. Avoiding sitting on your device as much as possible and consider purchasing a sturdy iPhone case to help keep the device as stable as possible.

Fix It Fast Is Here to Help

Repairing the dislodged touch controller chip requires “micro soldering” – a service that many Apple techs are not authorized to perform. Many device owners affected by this defect have found a solution in specialty mobile device repair shops like Fix It Fast versus the disappointing alternative of buying a new phone altogether.
Is your iPhone 6 or iPhone 6 Plus sporting the flickering gray bar of doom? Visit the closest Fix It Fast mobile device repair location, or request that our skilled mobile techs come to you – we’d be happy to take a look!

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